Delivery Locations & Charges
We currently aim to deliver orders across India, subject to serviceability at the customer's address.
Our delivery charges are based on the delivery location:
The applicable delivery charge will be displayed during checkout before you place your order.
Special Offer: Enjoy Free Delivery on all orders above ₹2,500 automatically applied at checkout!
Order Processing
Orders are processed after successful order confirmation.
Processing times may vary depending on product availability, order volume, and operational requirements. Orders placed on holidays or during busy periods may require additional processing time.
Estimated Delivery Time
Delivery timelines depend on your location, courier availability, and order processing requirements.
Your order may take longer to arrive because of public holidays, weather conditions, courier delays, or other circumstances beyond our control.
Estimated delivery time: 3 to 7 business days across India, depending on your delivery address and local courier serviceability.
Order Tracking
If tracking information is available for your shipment, we will share it with you through the contact details provided during checkout.
Please ensure that your email address and phone number are accurate when placing an order. You can also view past and active orders on our My Orders page.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address including PIN code and contact phone number.
If an order cannot be delivered because of an incorrect address, unavailable recipient, or other delivery-related issue, please contact us for assistance.
Additional shipping charges may apply if a shipment must be resent because of incorrect information provided by the customer.
Damaged or Missing Packages
If your package arrives visibly damaged or an item is missing, please contact us as soon as possible.
To help us investigate, please provide:
- Your order number.
- Photographs or unboxing videos of the package and product.
- A brief description of the issue.
Please retain the original packaging until the matter is resolved.
Contact Us
For shipping-related questions or assistance with an existing order, contact us through our website's contact section:
- Email: duasalam021@gmail.com
- Phone / WhatsApp: +91 63091 39498
Dazzle by Dua appreciates your trust and looks forward to making your shopping experience special.
Need Help with Shipping?
Our customer support team is available Mon – Sat, 9am – 7pm IST.