Terms & Conditions

Dazzle by Dua is an online jewellery shopping destination.

We aim to provide accurate product descriptions, prices, photographs, and other relevant information. However, minor variations in appearance may occur because of lighting, photography, display settings, or product characteristics.

Please review the product details carefully before placing an order.

Products are subject to availability.

We reserve the right to update product listings, descriptions, prices, and availability when necessary.

If an order cannot be fulfilled after it has been placed, we will communicate the issue and arrange an appropriate resolution, including a refund where applicable.

Prices are displayed in Indian Rupees (INR), unless stated otherwise.

Applicable delivery charges and other disclosed costs will be displayed during checkout.

We may offer payment options such as online payments through Razorpay and Cash on Delivery where available.

Orders requiring online payment may be subject to payment verification. An order is not considered successfully paid merely because a payment attempt has been initiated.

If a payment is unsuccessful, pending, or disputed, the order may require additional verification before processing.

Placing an order constitutes a request to purchase the selected products.

Order confirmation and processing may depend on product availability, payment status, and successful validation of the order details.

If you need to cancel an order, contact us promptly. Cancellation may depend on whether the order has already been processed or dispatched.

Any applicable cancellation or refund will be handled in accordance with our Returns & Refunds policy and applicable law.

Delivery availability, shipping charges, and estimated delivery times are described in our Shipping Information page.

Delivery timelines are estimates and may be affected by circumstances outside our reasonable control.

Customers are responsible for providing accurate contact information and delivery details.

Returns, replacements, cancellations, and refunds are governed by our Returns & Refunds policy.

Nothing in that policy or these terms excludes consumer rights that cannot legally be excluded under applicable Indian law.

You may be able to create an account to access customer features.

You are responsible for maintaining the confidentiality of your login credentials and for activity performed through your account, subject to applicable law.

You should notify us promptly if you suspect unauthorized access to your account.

We may restrict or suspend access where reasonably necessary to protect customers, investigate suspected misuse, or comply with legal requirements.

You agree not to:

• Use our website for unlawful purposes.
• Attempt to gain unauthorized access to our systems or other customers' accounts.
• Submit false order or payment information.
• Interfere with website security or functionality.
• Use automated methods to abuse our services.
• Misuse our website or content in violation of applicable law.

Unless otherwise stated, the website's branding, original text, graphics, design elements, and other content belong to Dazzle by Dua or are used with appropriate permission.

You may not reproduce, distribute, or commercially exploit protected content without authorization, except where permitted by law.

Our website may integrate with third-party services for payment processing, delivery, hosting, and communications.

Your use of those services may also be governed by their own terms and policies.

We aim to keep our website available and functioning properly, but uninterrupted access cannot be guaranteed.

Maintenance, technical problems, network issues, or other circumstances may temporarily affect website availability.

To the extent permitted by applicable law, Dazzle by Dua will not be responsible for losses arising solely from circumstances beyond its reasonable control.

Nothing in these terms excludes or restricts liability that cannot legally be excluded or restricted, including applicable consumer rights and remedies.

Our collection and use of personal information are described in our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review that policy.

We may update these Terms & Conditions from time to time.

Updated terms will be published on this page. Changes will apply as permitted by applicable law.

These terms are subject to the laws of India.

Any dispute will be handled by the appropriate forum or court with jurisdiction under applicable law. Nothing in these terms limits any mandatory consumer remedies available to you.

For questions about these terms, orders, or our website, contact:

• Business: Dazzle by Dua
• Email: duasalam021@gmail.com
• Phone / WhatsApp: +91 63091 39498
• Address: Hyderabad, Telangana, India